Privacy Policy of www.ducadiuzeda.com

This Application collects certain Personal Data of its Users.

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Data Controller
B&B Duca di Uzeda – Via Giuseppe Zurria, 6, 95121 Catania CT

Owner’s email address: info@ducadiuzeda.com

Types of Data collected
Among the Personal Data collected by this Application, independently or through third parties, are: name; surname; telephone number; email; city; Data communicated during the use of the service; answers to questions; user content; message or email content; profile picture; message date; time the message was sent; message sender; Tracking Tools; Usage Data.

Full details on each type of Personal Data collected are provided in the relevant sections of this privacy policy or by means of specific information texts displayed prior to the collection of such Data.
Personal Data may be freely provided by the User or, in case of Usage Data, automatically collected during the use of this Application.

Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without any consequences on the availability of the Service or its operation.
Users in doubt as to which Data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application.

Method and place of processing of collected Data
Treatment modalities
The Data Controller adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.

The processing is carried out using computer and/or telematic instruments, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Application (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Place
The Data are processed at the Data Controller’s premises and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the country in which the User is located. You may refer to the section on Personal Data processing details for further information on the location of the processing.

Retention Period
Unless otherwise stated in this document, Personal Data is processed and kept for the time required by the purpose for which it was collected and may be kept for a longer period due to any legal obligation or on the basis of Users’ consent.

Purposes of the Data collected
The User’s Data are collected to enable the Data Controller to provide the Service, to comply with legal obligations, to respond to requests or enforcement actions, to protect its own rights and interests (or those of Users or third parties), to detect possible malicious or fraudulent activities, as well as for the following purposes: Contacting the User, Creation and management of this Application, Interaction with live chat platforms and Display of content from external platforms.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the processing of Personal Data”.

Details of Personal Data processing
Personal Data is collected for the following purposes and using the following services:

Contacting the User
Contact form (this Application)
The User, by filling in the contact form with his/her Data, consents to the use of such Data in order to reply to requests for information, quotes, or of any other nature indicated in the header of the form.
Personal Data processed: surname; email; first name; telephone number.

Creation and management of this Application
The main components of this Application are created and managed directly by the Owner using the software mentioned below.

WordPress (self-hosted) (this Application)
This Application is developed and managed by the Owner using a CMS (Content Management System) software called WordPress.
Personal Data processed: city; surname; email; first name; phone number.

Interaction with live chat platforms
This type of service makes it possible to interact with live chat platforms managed by third parties, directly from the pages of this Application, in order to contact and be contacted by the support service of this Application. If a service for interacting with live chat platforms is installed, it is possible that, even if Users do not use the service, it may collect Usage Data relating to the pages where it is installed. In addition, live chat conversations may be recorded.

WhatsApp Business Chat widget (Meta Platforms Ireland Limited)
The WhatsApp Business Chat widget is a service for interacting with the WhatsApp live chat platform, provided by Meta Platforms Ireland Limited.
Personal data processed: surname; message or email content; user content; date of message; data provided while using the service; profile picture; message sender; name; phone number; time the message was sent; answers to questions.

Place of processing: Ireland – Privacy Policy.

Display of content from external platforms
This type of service allows content hosted on external platforms to be displayed directly from the pages of this Application and to interact with them. These services are often called widgets, i.e. small elements inserted into a website or application. They provide specific information or perform a particular function and often allow interaction with the user. This type of service may still collect data on web traffic related to the pages where the service is installed, even when users do not use it.

Google Maps widget (Google Ireland Limited)
Google Maps is a map display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.
Personal data processed: Usage Data; Tracking Tools.

Place of processing: Ireland – Privacy Policy

Cookie Policy
This Application makes use of Tracking Tools. To learn more, Users may consult the Cookie Policy.

Further information for Users
Legal Basis for Processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists

the User has given consent for one or more specific purposes.
the processing is necessary for the performance of a contract with the User and/or the performance of pre-contractual measures;
the processing is necessary for the performance of a legal obligation to which the Controller is subject;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Controller;
processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.
However, it is always possible to request the Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

Further information on retention time
Unless otherwise stated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligation or on the basis of Users’ consent.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of such contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.
When the processing is based on the User’s consent, the Data Controller may keep the Personal Data longer until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.

User rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, within the limits provided by law, the User has the right to:

revoke consent at any time. The User may revoke the consent to the processing of its Personal Data previously expressed.
object to the processing of their Data. The User may object to the processing of their Data when it is done on a legal basis other than consent.
access to their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User may verify the correctness of its Data and request that it be updated or corrected.
obtain the limitation of the processing. The User may request the limitation of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
obtain the deletion or removal of their Personal Data. The User may request the deletion of its Data by the Data Controller.

Receive their Data or have them transferred to another data controller. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller.
Propose a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
The Users are entitled to obtain information on the legal basis for the transfer of Data abroad including to any international organisation governed by international law or formed by two or more countries, such as the UN, as well as on the security measures taken by the Controller to protect their Data.

Details of the right to object
Where Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing on grounds relating to their particular situation.

Users are informed that, should their Data be processed for direct marketing purposes, they may object to such processing at any time, free of charge and without providing any reasons. Should Users object to the processing for direct marketing purposes, the Personal Data shall no longer be processed for such purposes. To find out whether the Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise rights
To exercise their rights, Users may address a request to the Controller’s contact details indicated in this document. The request is free of charge and the Data Controller will reply as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectification, cancellation or restriction of processing will be communicated by the Controller to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Controller shall notify the User of such recipients if he or she so requests.

Further information on treatment
Defence in Court
The User’s Personal Data may be used by the Data Controller in legal proceedings or in the preparatory phases of such proceedings to defend against abuses in the use of this Application or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific disclosures
Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance
For operation and maintenance purposes, this Application and any third party services used by it may collect system logs, i.e. files that record interactions and that may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application as well as, when technically and legally feasible, by sending a notification to Users through one of the contact details it has. Therefore, please consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.

Definitions and legal references
Personal data (or Data)
Personal data is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data
This is the information automatically collected through this Application (including by third party applications integrated in this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, URI (Uniform Resource Identifier) notation addresses, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (e.g. the time spent on each page) and details of the itinerary of the visit (e.g. the time spent on each page) and the time spent on the visit, the time spent on each page). ) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User
The individual who uses this Application which, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Controller (or Processor)
The natural person, legal entity, public administration and any other entity that processes Personal Data on behalf of the Controller, as set out in this privacy policy.

Data Controller (or Controller)
The natural or legal person, public authority, service or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application
The hardware or software tool through which Users’ Personal Data are collected and processed.

Service
The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union in this document shall be deemed to include all the current member states of the European Union and the European Economic Area.

Cookies
Cookies are tracking tools that consist of small pieces of data stored within the User’s browser.

Tracking Tool
A Tracking Tool is any technology – e.g. cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that allows Users to be tracked, for example by collecting or storing information on the User’s device.

Legal references
Unless otherwise specified, this privacy policy relates exclusively to this Application.

Last modified: 16 July 2024

This document was created with the iubenda Privacy and Cookie Policy Generator. See also the Terms and Conditions Generator. iubenda hosts this content and collects only the Personal Data strictly necessary for its provision.

This document has been created with the iubenda Privacy and Cookie Policy Generator. See also the Terms and Conditions Generator.